Work Shouldn’t Cost You Your Life Outside of It
I created The Rapporte from a very real place—burnout, sacrifice, and the realization that something had to change. While working in a small company, I wore every hat imaginable. I was answering calls at all hours, covering shifts, and managing schedules nonstop, often during family gatherings, my child’s events, and even in moments that should have been sacred, like a funeral. I found myself constantly “on,” with no time to truly rest or be present for the people who matter most. As my son grew and my parents aged, it became clear that time is something we don’t get back.
The Rapporte was built to give that time back, not just to me, but to every business owner, office admin, and team member who feels tied to their phone or overwhelmed by after-hours responsibilities. My goal is simple: to help people step away from work without fear of what’s being missed. By supporting after-hours tasks and day-to-day operations through executive virtual assistants and general virtual assistants, The Rapportè allows you to close your laptop, silence your phone, and fully be where your feet are, whether that’s at dinner with your family, at your child’s game, or simply taking a moment to breathe.
Because at the end of the day, success shouldn’t come at the cost of your life outside of work—it should support it, including essential healthcare support services that can ease your workload.
Dak Perusinghe
Founder, The Rapporte LLC
Our Commitment: Always There, Always Professional
Choosing a support partner is about deciding who answers your phone at 2 AM, who handles urgent patient cases when your team is asleep, and who represents your agency in your absence. We understand the importance of this responsibility.
Our promise to you:
✓ Every call answered professionally — just like your best executive virtual assistants would answer.
✓ HIPAA-compliant every time — ensuring your patient data is protected with the highest security measures.
✓ Message delivered accurately — we document everything; nothing gets lost.
✓ Escalation when it matters — we know the difference between routine inquiries and urgent issues.
✓ Your team actually gets rest — we manage the concerns that would otherwise keep you awake at night.
✓ Relationship-based support — you will have a dedicated point of contact, not a rotating desk of general virtual assistants.
This is why healthcare providers trust The Rapportè with their healthcare support services for after-hours needs. We’re not just covering calls; we're becoming your partner in delivering exceptional patient care, 24/7.
